Delete User

How do I delete users?

Click the arrows to proceed to the next steps.

Click on the image to enter full-screen mode.

A web dashboard for user management appears, displaying a list of users along with their roles, email addresses, languages, and recent activity. A menu on the right-hand side offers user actions, and a pink arrow points to the "Duplicate" option. — 1) Search for the relevant users in the "All Users" tab and select "Deactivate" from the three-dot menu.

A computer screen displays a user interface in German with a confirmation pop-up prompting the user to deactivate an account. A large pink arrow points to the green "Confirm" button in the pop-up window. — 2) Confirm the action. (Note: Deactivated users can no longer log in to the platform. However, their profile can be easily reactivated at any time.)

A user management dashboard displays a list of users with details such as name, email, password strength, and last login. On the right side, a dropdown menu is open, showing options such as "Edit," "Change Password," and "Delete." — 3) Inactive users can ultimately be removed, again via the three-dot menu.

A computer screen displays a user management interface with a confirmation pop-up prompting the user to delete a user. The "Delete" button is highlighted by a large pink mouse pointer. — 4) You must confirm this action again to complete the deletion. (Note: A backup of your data will remain available for 3 months; after that, the deletion process is permanently complete.)

The MaxBrain Admin Dashboard displays a user management page with a list of users, their roles, and email addresses. The options menu opens for the "Admin" user and displays actions such as Edit, Assign, Deactivate, and Delete. — 5) Tip: You can delete multiple users at once using the bulk action option in the three-dot menu (this lets you skip the extra step of "deactivating" them).

How helpful was this article?

Updated on March 25, 2026

Related Support Articles

We're happy to assist you in person!

Email: [email protected]

Fabienne Huber

Senior Customer Success Manager

Ziad Fathallah

Customer Success Manager

Paola Foro

Customer Happiness Specialist