Help Center Overview

Reset password

How do I change my password?

Click on the arrows for the next steps.

Click on the image for full screen mode.

1) I can "change my password" via the personal menu.
1) I can "change my password" via the personal menu.
2) An e-mail will then be sent to me.
2) An e-mail will then be sent to me.
3) The e-mail contains a link for resetting the password
3) The e-mail contains a link for resetting the password
4) This allows me to define a new, valid password.
4) This allows me to define a new, valid password.
5) Finally, I land back on my usual homepage.
5) Finally, I land back on my usual homepage.
6) Tip: I can also trigger the same password reset process via the login page.
6) Tip: I can also trigger the same password reset process via the login page.
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Updated on March 12, 2024

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Fabienne Huber - Customer Success - MaxBrain

Fabienne Huber

Senior Customer Success Manager
Ziad Fathallah MaxBrain

Ziad Fathallah

Customer Success Manager
Paola Foro MaxBrain

Paola Foro

Customer Happiness Specialist