Zurich, 07.07.2022 - The MaxBrain learning platform has been awarded both ISO 9001 certification and ISO 27001 certification. The quality management and information security of the MaxBrain platform thus meet the high requirements of the ISO standard.
The MaxBrain learning platform has now been certified in accordance with ISO 9001 requirements and ISO 27001 requirements.
What exactly is this about?
Short:
It is about quality management and information security.
In detail:
ISO 9001: Quality management
ISO 9001 sets high standards for a quality management system (QMS) that an organization must follow in order to meet customer requirements for products, services or - in the case of MaxBrain - a platform.
These requirements are primarily measured by how well an organization meets various customer needs in different scenarios.
In the course of the certification process, the use and needs of MaxBrain business customers - educational centers and industrial companies - were analyzed; in particular those of larger organizations such as the University of Zurich, WEKA Group, veb.ch and others, which use the MaxBrain learning platform for thousands of people every day and do not want to compromise on quality.
Based on these customer requirements, the components and processes in MaxBrain's quality management were then audited by an external auditor.
MaxBrain completely convinced the auditors in most areas relating to quality management.
Individual points have been improved so that MaxBrain meets all the criteria for ISO 9001 certification in the best possible way.
You can see what else ISO 9001 contains in the following video:
ISO 27001: Information security
For its part, ISO 27001 specifies the requirements for the management of an organization's information security.
Data security risks are checked to ensure that data is processed and stored securely in accordance with strict criteria.
Specifically, MaxBrain carried out a so-called "penetration test" with veb.ch, a MaxBrain customer, via a group of ethical hackers.
Experienced IT experts attempted to hack the MaxBrain system and gain access to customer data.
The group did not succeed.
The test thus clearly confirmed that customer data is processed and stored securely in the MaxBrain platform as part of the extensive tests.
This result is partly due to the fact that MaxBrain regularly checks its own platform with security audits and penetration tests, not just with ISO certification. This means that the team already has a lot of experience with the IT security of the platform.
Due to the cooperation with German customers, in particular authorities such as the Federal Government of Arnsberg, MaxBrain must also comply with the strict rules of the GDPR.
The platform therefore meets all the requirements of a data protection-compliant system and works with GDPR-compliant, secure data centers in Germany.
Why ISO 9001 and 27001 are important for MaxBrain
MaxBrain distinguishes itself from its competitors not only through a comparatively stronger focus on business-relevant objectives when using a learning platform, but above all through the customization of the platform to customer requirements.
Alex Blattmann, CEO of MaxBrain AG:
"In my view, ISO 27001 is quite simply a must-have. The information security of a platform and especially of customer data is non-negotiable for me".
Alex Blattmann on ISO 9001:
"ISO 9001 fits in very well with MaxBrain's unique selling point. We have a mature platform that is rich in features. However, platform and features are never the main focus.
From the first sales call with prospective customers to the intensive cooperation between our customers and our Customer Success or Development team:
It is always about what needs and goals our individual customers have for their business success and how we can help them achieve these goals with MaxBrain. We see ourselves not as a platform, but as a solution for our customers.
The solution includes a high level of personal commitment and the technical adaptability of our system to specific customer requirements. This can only be achieved through consistent, uncompromising quality management: the core issue of ISO 9001 certification."
Outlook: ISO 21001 - Education Management
MaxBrain has not yet completed the series of ISO certifications:
ISO certification 21001 (Education Management) is planned for the first half of 2023.
This is primarily about:
- Application of uniform standards with regard to qualified teaching staff,
- digital learning content,
- Knowledge checks
- Systematic course evaluations
These standards ensure that the prerequisites for demanding training and further education will be met in the future.
The ISO 21001 standard is of particular interest to training centers and course providers; a customer segment strongly represented at MaxBrain with the University of Zurich, BodenSchweiz, veb.ch, Digicomp, WEKA and Goethe Business School.
Training centers thus directly meet all the requirements of the ISO standards for educational institutions without having to invest in the time-consuming and expensive revisions and audits of ISO certification themselves.
The trust of customers or companies that require ISO standards at training centers can thus be gained without additional effort.
For further information, please contact Andrea Anderheggen, Chief Marketing Officer MaxBrain.
Chief Marketing Officer MaxBrain
