What can I do if the platform isn't responding as usual?

If a button on the platform isn't responding or something isn't displaying correctly, it's likely because too much browser data has been cached. In these cases, our support specialists recommend deleting cookies and clearing the cache in your browser settings :

 

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Updated on April 9, 2026

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Fabienne Huber from the MaxBrain Team

Fabienne Huber

Senior Customer Success Manager
Ziad Fathallah from the MaxBrain Team

Ziad Fathallah

Customer Success Manager
Paola Foro from the MaxBrain Team

Paola Foro

Customer Happiness Specialist